Contact Us

We'd love to hear from you! Whether you have a question about a fragrance, need help with your order, or just want to say hello — we're here for you.

Get In Touch

• 📧 Email: support@auraglow.com
• ⏰ Response Time: Within 24-48 hours on business days (Mon–Fri)
• 📍 Location: United States

Order Support

For the fastest help with your order, please include your order number in your email. We'll track it down and get back to you ASAP.

Frequently Asked Questions

Are your fragrances authentic?
Yes — 100%. All AuraGlow products are genuine and sourced from authorized distributors.

Do you ship to Canada?
Yes! We ship to both the USA and Canada.

How do I use my discount code?
Enter your code at checkout in the "Discount" field. Try WELCOME15 for 15% off your first order!

Can I return an opened fragrance?
Unfortunately we cannot accept returns on opened fragrances. Please see our full Refund & Return Policy for details.

We Love Our Customers

At AuraGlow, every customer matters. We're committed to making your fragrance shopping experience seamless, luxurious, and memorable. Don't hesitate to reach out — we're always happy to help you find your perfect scent.